Clients‎ > ‎

Adi Amoyal

How to renew your Geni password

I've just reset my own password, and here are screenshots of the process 
(just click on an image to see it full size).

1. Go to and click on Login.

2. Click on the 'Don't know your password' link.

3. Type your email address and click [Submit].
Note: this needs to be the same email address you set up for the purpose. From what I can see, this is

You will then get this notification: If you get an error, you probably need to try the Ophir address.

5. Log onto your email (at the address it was sent to, the Telran one) and look for a message from Geni. Mine took 1-2 minutes to arrive. If you don't get it within a few minutes, check your spam folder to if it went there. 

Once you have received it, it will look something like the screenshot below. Click on the link.

6. This takes you to a password reset page. All you need to do it to type your new password twice, and click [Submit].

7. Once you have done this, you should be able to log onto

Good luck!