• Start Regedit 
• Navigate to HKEY_LOCAL_MACHINE\ SYSTEM\CurrentControlSet\Control\Class 
• In the right-hand panel delete ‘UpperFilters‘ and ‘LowerFilters‘
• Restart Windows and see if the problem was resolved.

If this does not solve the problem:

• click Start, type Disk Management
• select ‘Create and format hard disk partitions‘
• In the Disk Management window right-click on the optical drive icon and
• select ‘Change Drive Letter and Paths‘.
• In the Change Drive Letter and Paths window click the Change… button
• and choose a new drive letter.
• Restart Windows and the problem should be resolved.