- Start Regedit
- Navigate to HKEY_LOCAL_MACHINE\ SYSTEM\CurrentControlSet\Control\Class
- In the right-hand panel delete ‘UpperFilters‘ and ‘LowerFilters‘
- Restart Windows and see if the problem was resolved.
If this does not solve the problem: - click Start, type Disk Management
- select ‘Create and format hard disk partitions‘
- In the Disk
Management window right-click on the optical drive icon and
- select
‘Change Drive Letter and Paths‘.
- In the Change Drive Letter and Paths
window click the Change… button
- and choose a new drive letter.
- Restart Windows and the problem should be resolved.
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